What's Wrong With This Picture?

I forgot to tell you about the cashier at the hotel buffet. 

When I got to the counter, I handed her my little "Free Buffet" ticket.  She looks at it, confused.  There's a place where my name should be written in, and that space is blank.

She has to ask a manager whether she can accept the ticket.  The manager tells her to just get me to write my name in.

She hands me a pen and tells me to write my name on the ticket.  I oblige.

Then she says, "Can I see your ID?"