The highlight of my call with MCI went something like this:
"I cancelled my service as of November 6, and you've billed me for service through the 20th."
"Yes, Ma'am. We bill for a full month of service."
"So you're saying that you billed me for two weeks that I didn't have the service??"
"That's correct, Ma'am."
"And this seems right to you? To bill for time I didn't have your service?"
"Yes."
"All right. Whatever. Just as long as I never get another bill from you again."
"Yes, Ma'am. This is your last bill."
"OK. Thanks."
"May I ask you why you're leaving MCI?"
Seriously?
Geez. They had to ask that? Too funny!
ReplyDeleteI have the same problem from our carriers when we moved. There ought to be some law about them charging for service not used. What a rip off!
ReplyDelete