The highlight of my call with MCI went something like this:
"I cancelled my service as of November 6, and you've billed me for service through the 20th."
"Yes, Ma'am. We bill for a full month of service."
"So you're saying that you billed me for two weeks that I didn't have the service??"
"That's correct, Ma'am."
"And this seems right to you? To bill for time I didn't have your service?"
"Yes."
"All right. Whatever. Just as long as I never get another bill from you again."
"Yes, Ma'am. This is your last bill."
"OK. Thanks."
"May I ask you why you're leaving MCI?"
Seriously?
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2 comments:
Geez. They had to ask that? Too funny!
I have the same problem from our carriers when we moved. There ought to be some law about them charging for service not used. What a rip off!
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